Privacy and Data Policy
Welcome to Wonderland. This Privacy Policy explains how we collect, use, store and protect the personal and technical information you provide when you create an account, play games, place bets or use our site. We take your privacy seriously and aim to be clear about what data we hold and how it is processed.
Types of data we collect
Personal data
When you register or contact us we may collect name, date of birth, email address, phone number, billing and verification documents, and other information needed to verify your identity and operate your account.
Technical data
We collect device and connection information such as IP address, browser type, operating system, device identifiers, and usage data. This helps us deliver the site, diagnose issues and improve performance.
Transactional data
We record activity related to your account including deposits, withdrawals, wagers, game history, bet outcomes and bonus use. Payment card or e-wallet details may be processed by our payment partners to complete transactions.
How we use information
We use data to create and manage your account, process deposits and withdrawals, perform identity checks, detect and prevent fraud, and ensure fair play. Data also supports customer service, payment reconciliation, security monitoring and technical maintenance. With your consent we may use contact details to send promotional messages; you can withdraw consent at any time.
Data protection practices
We apply reasonable technical and organizational measures to protect your information, including encryption, access controls and secure storage. Access to personal data is limited to authorized staff and contracted providers who need the information to deliver their services. We regularly review our security practices to help safeguard data.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, support login and account functions, analyze site usage and deliver tailored content. Analytics and advertising tools may also be used to measure performance and show relevant offers. You can manage or block cookies through your browser settings or via the site cookie preference tool.
User rights
You have rights over your personal information including the right to access the data we hold, request corrections, request deletion, object to certain processing activities and withdraw consent where applicable. Some requests may be limited if we need to retain data for legal, security or fraud-prevention reasons.
Access, correction and deletion of data
To exercise your rights please contact us at [email protected]. We may ask you to verify your identity before fulfilling requests. We aim to respond promptly and will explain any legitimate reasons for refusing a request.
Information sharing and third parties
We may share data with service providers who support payments, customer service, hosting, analytics and identity verification. We also disclose information where required by law or to protect against fraud and abuse. We require third parties to protect data and use it only for the agreed purposes.
Privacy policy updates
We may update this policy to reflect changes in our practices. Material changes will be posted on the site and, where appropriate, we will notify account holders. Please review this page periodically for the latest information.